About Simplex

Established in 2005, Simplex Software & Internet Services Ltd. (Simplex) is a pioneering Information and Communication Technologies (ICT) company based in Cyprus, certified partner of global technology vendors.  An enterprise IT integrator and leading provider of world-class premium carrier-neutral data center services in the region, Simplex drives innovation, offering unrivalled customer experience and excels in delivering cutting-edge tailored solutions that empower businesses from around the world and various industries through their digital transformation journey, helping them to unleash the potential of data while remaining flexible, secure and competitive.

The Role                          

Simplex seeks to recruit an enthusiastic talented, skilled and experienced Network Engineer to join its dynamic team either in Larnaca or in Limassol.  The role is perfect for a technology-driven, passionate individual, young at heart, who is looking to work and thrive in a bright and inspiring fast-paced environment that promotes learning and skill development in response to evolving technology landscapes. 

Working for one of the largest Cisco partners in Cyprus that also, runs two data centers entirely on Cisco infrastructure, the successful candidate will need to demonstrate a winning and customer-centric approach, crafting innovative solutions and providing exceptional service to both new and existing customers in the realm of network, security and collaboration solutions while also, managing, supporting and developing the company’s data center network infrastructure

Key Duties / Responsibilities Expanded

Design & Architecture

• Engage with internal and external teams to assess business needs and develop tailored technical solutions that align with strategic goals, including end-to-end design for network, security and collaboration systems using primarily Cisco technologies.
• Architect robust network infrastructures to meet complex routing and switching requirements.
• Design and integrate comprehensive collaboration architectures with voice, video, web conferencing and content sharing.
• Develop and enforce network security policies to protect sensitive data from unauthorized access and attacks.
• Produce and maintain detailed technical documentation including diagramming to assist in troubleshooting and maintenance, ensuring a smooth handover to in-house NOC/support teams and/or clients’ IT teams.

Implementation, Maintenance & Support

• Plan, execute and finalize the installation and configuration of network, security and collaboration hardware and software according to industry best practices within strict deadlines.
• Monitor infrastructure to proactively resolve issues, continuously evaluating network capacity, adjusting design and configurations, applying updates and patches and recommending improvements to enhance performance, security, reliability and functionality.
• Conduct network security audits and vulnerability assessments to mitigate potential threats.
• Quickly diagnose and resolve issues to minimize downtime and service disruption, acting as 2nd/3rd level operational support for complex network, security and collaboration infrastructure problems.

Strategic & Communication

• Ensure adherence to required/committed service levels in terms of availability, reliability, security and scalability.
• Stay updated on the industry’s latest developments and best practices, serving as the company’s subject matter expert providing pre-sales assistance, responding to RFPs/RFIs, conducting technical workshops and training sessions and delivering high-impact presentations and demonstrations.
• Support post-sale technical activities, ensuring the successful implementation of solutions and maximizing customer satisfaction.
• Assume the role of the company’s Information Security Officer, ensuring compliance with laws, regulations and standards.
• Prepare reports on network status, security risks and ongoing performance to inform management and guide decision-making.
• Fulfil any other duties/tasks relevant to the role assigned by the company’s management.

Qualifications / Experience Required

• University/college degree in Computer Science, Engineering or relevant subject.
• Active Cisco Professional (CCNP) or Expert (CCIE) Certification.
• Deep Understanding of Networking Protocols (e.g. TCP/IP, OTV, VPC, VDC, STP, BGP, OSPF, Multicast, QoS).
• 3-5 years hands-on experience with design, implementation, management and maintenance of large-scale complex network environments spanning multiple sites using Cisco technologies.
• Hands on experience in network troubleshooting with proven ability to diagnose and resolve issues under pressure, specifically on Cisco platforms (Catalyst and Nexus switches, ISR and ASR routers).
• Proven track of record in designing, configuring and troubleshooting security infrastructure using Cisco technologies (ASA and Firepower firewalls, Identity Services Engine (ISE), DUO, Umbrella, etc.).  Experience with other vendors’ solutions (Palo Alto, Checkpoint, Juniper, Fortinet, etc.) will be considered an advantage.
• Experience in implementing and supporting Cisco Unified Communications and Collaboration solutions (CUCM, Unity, CUBE, Expressway, IM&P, Jabber, Webex, etc.).  Experience with other collaboration and IP telephony platforms such as Microsoft  Teams, Asterisk/FreePBX, Avaya, 3CX, etc. will be considered an advantage.
• Good knowledge of Cisco wireless (access points, controllers, management software) and Cisco Meraki technologies (security, switching and wireless).
• Familiarity with configuring, managing and troubleshooting application delivery (incl. WAF), load balancing and security, ideally using Kemp solutions.
• Proficiency in using network management and monitoring tools such as Zabbix, Grafana, Netbox, IPAM, Graylog, Oxidized, etc. and writing network automation/configuration scripts.

Personal characteristics and other skills required

• Good interpersonal and communicational skills in English, both verbal and writing.
• Willingness to travel, mainly within Cyprus and sometimes abroad.
• Excellent organizational/administrative and time-management/prioritization skills.
• Proven ability to manage multiple projects/tasks simultaneously and under pressure with strict attention to detail and deadlines and without compromise on quality of work and service levels.
• Professional attitude and appearance.
• Diligence, initiative, self-discipline, dependability and commitment.
• Proactive, strong analytical thinking and excellent problem-solving capabilities.
• Adaptable and quick learner.

Why Simplex?

• Join an award-winning technology company, one of the biggest Cisco partners in Cyprus.
• Be part of a team that values innovation, customer satisfaction and employee growth.
• Enjoy a collaborative and supportive work environment.
• Competitive salary and benefits package.

How to apply

If you are passionate about technology, love solving problems and want to make a significant impact in the ICT industry, we would love to hear from you. Please send your resume and a cover letter explaining why you are the perfect fit for this role to careers@simplex.com.cy or apply online.

Simplex is an equal opportunity employer; we encourage candidates of all ages, genders, and backgrounds to apply. Join us in shaping the future of ICT.